Privacy Policy

Last updated on Apr 11, 2023.

Applied Concepts Limited (ACL) (“ACL”, “we”, “us”, “our”) respect your privacy. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

This Privacy Policy applies when you visit or use ACL website, Web / Cloud applications, mobile applications, APIs, or related services (the “Services”). It applies to prospective customers of our retail and enterprise products.

By using the Services, you automatically agree to the terms of this Privacy Policy.

Data we collect from you

Listed below are some examples of the data we collect when you create an account and use the Services. This includes:

Data Category	Description	Used for processing
Account Data	In order to use certain features (like accessing content), you need to register as a user, which requires us to collect and store your name, email address, password, and account settings. In addition, for purposes of usage and other analyses, we may ask collect additional information including occupation, mailing address, government ID information, verification photo, date of birth, skill interests, and phone number. A unique ID will be assigned to you on successful registration. This ID will be used for all your future communication with us and usage of our services.	Service provisioning, identity verification, fraud prevention and security, communication.
Usage Data	When you access content, we collect certain data including which subjects / topics, question papers you’ve started and completed; content and subscription purchases and credits; subscriptions; completion certificates; answers to questions.	Service provisioning, identity verification, fraud prevention and security, communication.
Payment Data	If you make purchases, we collect certain data about your purchase (such as your name, billing address, and Postal code) as necessary to process your order and which may optionally be saved to process future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card / bank account / UPI and other payment related information, billing address, and Postal code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, ACL does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data / bank account / UPI and other payment related information.	Service provisioning, identity verification, fraud prevention and security, communication.
Communications and Support	If you contact us for support or to report a problem or concern (regardless of whether you have created an account), your contact information, messages, and other data about you like your name, email, mobile number, etc., is collected and stored.	Service provisioning, identity verification, fraud prevention and security, communication.

The data listed above is stored by us and associated with your account.

Data We Collect through Automated Means

When you access the Services (including browsing content), certain data is collected automatically including:

Data Category	Description	Legal Basis for Processing
System Data	Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types.	Service provisioning, identity verification, fraud prevention and security, communication.
Usage Data	Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services.	Service provisioning, user experience improvement, product improvement.
Approximate Geographic Data	An approximate geographic location, like country, city, and geographic coordinates, calculated based on your IP address.	User experience improvement, fraud prevention and security, compliance.

The data listed above is stored by us and associated with your account.

Cookies and Other methods of Data Collection

We may use cookies, small text files stored by your browser, to collect, store, and share data about your activities while at our websites / applications. They enable us to help remember things about your visits to ACL to make the site user friendly. We may use some data collection tools that automatically track and collect certain System Data and Usage Data such as date and time of usage of the Services and the frequency of usage.

Your Data may be used for:

Data about you collected through use of our Services will be used to:

Provide and administer the Services.
Process payments to use Services.
Process your requests and orders.
Communicate and Support
- Responding to your questions and concerns;
- Sending you administrative messages and information.
- Notifications about changes to our Service; and updates to our agreements;
- Sending you information, such as by email or text messages, about your performance and related content, new services, new features, promotions, newsletters, etc;
- Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
Manage your account and account preferences and personalize your experience (Data related to your Account, Payment Data; System & Usage Data, Cookie Data);
Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse (Account Data; Student Payment Data; Instructor Payment Data;
Communications and Support; System Data; Approximate Geographic Location);
Solicit feedback from users (Account Data; Communications and Support);
Market our products, services, surveys, and promotions ;
Market Subscription Plans to prospective customers ;
Improve our Services and products;

Sharing Your Data

We shall not share your data with any third party excepting the following:

For Security and Legal Compliance: We may disclose your data (all data categories) to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding; Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request; Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;

Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues;

Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of ACL, our users, employees, members of the public, or our Services;

We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy; or

Required or permitted by law.
During a Change in Control: If ACL undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).

Security

ACL takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and ACL, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support with any concerns.

Your Personal Data

Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that ACL collects and maintains by logging into your account and updating your account at any time.

You can terminate your account, by visiting your profile settings page and follow the steps detailed there-in.

For any issues while terminating your account, please use Contact Us.

Please note: Even after your account is terminated, some or all of your data may still be held by us in our database for as long as we have a legitimate purpose to do so and in accordance with applicable law, including to assist with legal obligations, resolve disputes, and enforce our agreements.

We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.

Updates & Contact Info

Modifications to This Privacy Policy

Our Privacy Policy may be updated by us from time to time and the same shall be notified to you via email and / or SMS. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted. Continuance of usage by you of the Services after the effective date of changes, it will be deemed an acceptance of the revised Privacy Policy which supersedes all previous Privacy Policies.

Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us via email at contact@appconltd.com